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Q. Will the cold cause my stone to crack, or is there some way to treat it to prevent this? A. Being natural, no two stones are going to have the exact same characteristics. That being said, freezing temperatures alone do not affect stone. What... Read More

Q. Hi all, I would like to get a quote to fix a coffee table, pure travertine. The coffee table has a lot of scratches and cracks. The size of the travertine is 145cm length and 75cm width and 45mm thick. Please let me know how much it would cost to... Read More

Q. Hi, I have a tumbled crema marfil kitchen floor. It is 5 years old. It appears to hold the dirt in cracks that appear to have increased over time. When I have the floor steamed cleaned it looks really great but months later it becomes so dirty... Read More

Q. I have just had a large granite countertop installation done, including two large pieces of verde fuoco, which are riddled with fissures as well as several cracks, some but not all of which appear to have started out as fissures. I want to replace... Read More

A stain removal poultice is designed to dry completely before it is removed. If the poultice does not dry out, it may not be able to effectively absorb and remove the stain. Fred Hueston, Chief Technical Director of Surface Care Pros and Owner of... Read More

But first, is it advisable to speed the dry time of a poultice? Before we speed the drying time of a poultice, we should first consider whether it would be advisable to do so. You should only speed up the drying time on a poultice if the poultice has... Read More

Q. I have yellow staining on my marble around my sink. I believe it's from the water sitting around the edge of the sink. Do you have a product you'd recommend to remove the yellow? I can't feel it like an etched stain. Would the... Read More

Q. I am purchasing natural stone countertops, and I am concerned that I might not recognize the difference between naturally-occurring imperfections and unnatural damage. Can you provide some resources to help me make a good decision on my purchase?... Read More

Q. How do I know if my 2nd floor bathroom floor is strong enough to handle the weight of tile? There is vinyl on the floor now, obviously tile will add a lot of weight and I don’t know how to check this out.   A. Thank you for sharing your... Read More

Q. I have installed a stained glass wall and pond. The mosaic sits on a mortar base, redguard sealer, then more mortar to level the surface. The glass mosaic is put up with latacrete. All of this is put on to a 8 x 16 block wall. One side is peeling... Read More